P/T Customer Service Agent - $16.50

Europcar • Las Vegas, NV

1d • $17 • Onsite

About The Position

Every touchpoint matters — and you make each one count. At Fox Rent A Car, our Customer Service Agents are the face of the brand. Whether you're getting cars ready, welcoming customers back, or managing the exit booth, your energy and care shape the experience from start to finish.

Requirements

• Valid Driver's License
• High School Diploma or equivalent
• Top-notch people skills
• Ability to troubleshoot with a smile
• Patience and understanding throughout the rental experience

Responsibilities

• Maintain a clean, organized, and presentable ready line area
• Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up
• Inspect vehicles for quality standards and promptly pull any that need servicing
• Facilitate vehicle exchanges, swaps, or upgrades in response to customer requests
• Confirm that an adequately completed checkout slip accompanies each vehicle
• Assist customers in locating their rental vehicle and help with luggage when necessary
• Support the efficient flow of vehicles by moving and parking cars within the facility as needed
• Provide a warm, friendly welcome to all returning customers
• Conduct thorough inspections of returning vehicles — check for damage, record mileage, and verify fuel levels
• Secure vehicle keys and ensure all personal belongings are safely removed
• Complete and submit the required paperwork to notify management of any mechanical damage or issues
• Review the final rental contract with the customer, clearly explaining all charges
• Verify the completion and correctness of customer rental agreements before finalizing checkouts
• Greet customers with enthusiasm and professionalism as they exit the facility
• Efficiently scan and manage all necessary documents
• Obtain the customer's signature on the checkout slip
• Keep the exit booth clean and organized, inside and out
• Send customers off with a safe journey and helpful local information
• Perform other duties as assigned to support business needs and objectives

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED