Customer Service Agent
Lee Spring Company LLC•Greensboro, NC
•Onsite
About The Position
The Customer Service Agent provides knowledgeable and professional service to Lee Spring's internal and external customers.
Requirements
- 3+ years of solid customer service experience (call center or BEB is a must)
- Ability to communicate with all levels of management internally and externally
- Computer literacy with knowledge of Microsoft Office (Outlook, Word, Excel) and Microsoft Teams
- Excellent verbal and written communication skills
- Fluency in written and spoken English
Responsibilities
- Order processing
- Providing request for quotes
- Resolve customer issues
- Issue and process Stock Return Material Authorizations
- Handle busy, phone, e-mails and walk-in customers
- Work with all Lee Spring internal departments and external locations
- Performs other related tasks that may be assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
