Part-Time Customer Service Advocate - Bilingual Spanish Required
Prov•Sandy, UT
•Onsite
About The Position
Join Prov Inc in Sandy, Utah as a Customer Service Advocate and be part of a supportive team where your empathy, communication skills, and problem-solving abilities make a real impact every day. This is a fully in-person role focused on delivering 5-star customer service through inbound calls and accurate documentation.
Requirements
- Bilingual Spanish/English (required)
- High School Diploma or equivalent
- Strong verbal/written communication skills
- Comfortable with computers, webcams, and minor troubleshooting
- Typing speed 30+ WPM
- Reliable, detail-oriented, adaptable, eager to learn
Nice To Haves
- Customer service or call center experience
Responsibilities
- Take inbound calls and deliver 5-star service
- Answer inbound calls and assist customers with questions and concerns
- Provide clear solutions and support test scheduling
- Document all interactions in a call center database/CRM
- Collaborate with team members and troubleshoot minor tech issues
Benefits
- Paid training & ongoing support
- Snack/Drink Room
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
