Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC•City of Hornell, NY
•$16 - $18

About The Position

Stonebriar Auto Services is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, for Jiffy Lube Multicare. The successful candidate confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while providing outstanding guest service and contributing to an energetic, fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. The company describes itself as America's fastest-growing Jiffy Lube franchise. Jiffy Lube has over 2,000 locations.

Requirements

  • Current and valid driver's license.

Nice To Haves

  • Previous experience in an automotive service environment is preferred but not required.

Responsibilities

  • Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
  • Perform work safely and efficiently.
  • Provide an outstanding guest service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost with no charge for labor.
  • Full-time team members are eligible for paid time off.
  • Full-time team members are eligible for health, dental, and optical insurance.
  • Full-time team members are eligible for life and disability insurance.
  • The company plans to launch a 401(k) retirement plan in the future.
  • Career advancement opportunities.
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