Customer Service Advisor - Pharr TX MUST BE BILINGUAL

Stonebriar Auto Services LLC•McAllen, TX

About The Position

Stonebriar Auto Services is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, for Jiffy Lube Multicare in Pharr, Texas. The role involves speaking with guests to determine or recommend diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while delivering an outstanding guest service experience and contributing to an energetic, fun working environment. Candidates must be bilingual and have a current, valid driver's license. Previous experience in an automotive service environment is preferred but not required.

Requirements

  • Must be bilingual.
  • Current and valid driver's license required.

Nice To Haves

  • Previous experience in an automotive service environment is preferred but not required.

Responsibilities

  • Confer with guests to determine or suggest the diagnostic and mechanical services needed for their vehicles.
  • Perform work safely and efficiently.
  • Provide an outstanding guest service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services (tires, brakes, and repairs) at company cost, with no charge for labor.
  • Full-time team members are eligible for paid time off, health, dental, and optical insurance, and life and disability insurance.
  • Career advancement opportunities.
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