Customer Service Advisor - Northside

Piedmont Lube Centers LLC•Sandy Springs, GA

13d•$19•Onsite

About The Position

The Customer Service Advisor at Piedmont Lube Centers, LLC plays an important role in delivering exceptional customer service and helping ensure smooth daily store operations. This individual greets customers, recommends maintenance services based on vehicle needs, accurately processes transactions, and supports the service team in providing a fast, friendly, and professional experience. The ideal candidate communicates effectively, works well in a fast-paced environment, and is committed to delivering quality service while maintaining company standards.

Requirements

Positive attitude and willingness to learn
Strong customer service and communication skills
Friendly, dependable, and team-oriented
Comfortable working in shop environments and outdoor conditions
Ability to stand, bend, and lift up to 50 pounds
Weekend availability required
Reliable transportation

Nice To Haves

Sales or customer service experience preferred
Valid driver's license preferred

Responsibilities

Greet customers promptly and provide a friendly, professional experience.
Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
Answer customer questions and explain services clearly and confidently.
Accurately enter vehicle information and process transactions using the POS system.
Perform courtesy vehicle inspections, including checking fluids, filters, tires, belts, hoses, and wiper blades.
Assist technicians with preventive maintenance services as needed.
Guide vehicles safely into service bays.
Maintain a clean, organized, and safe work environment.
Support opening and closing procedures as assigned.
Follow company policies, safety procedures, and operating standards.
Work as part of a team to keep service flowing efficiently throughout the day.