Customer Service Advisor

RDO Equipment Co. • New Braunfels, TX

5h • $80,000 - $100,000

About The Position

As a Customer Service Advisor (CSA) at RDO, you will support customers with equipment solutions by combining a sales mindset with technical curiosity. This customer-facing role partners with customers across an assigned territory to help keep their operations running smoothly and contribute to business growth. In San Antonio, you will work with construction-industry customers of varying sizes, helping them maintain efficiency and profitability.

Requirements

• Strong communication skills and the ability to build trust and engage effectively with customers and internal teams.
• Willingness and ability to learn product knowledge and basic technical information.
• Commitment to excellent customer service and meeting or exceeding customer expectations.
• Professionalism and ability to represent the company positively while maintaining strong working relationships with peers and leadership.
• Valid work authorization and ability to work in the United States without company sponsorship.

Responsibilities

• Build and maintain strong, long-term customer relationships across an assigned territory.
• Promote and sell maintenance services, repair parts, extended warranties, and other product-support solutions.
• Identify customer needs and provide tailored recommendations based on knowledge of products and services.
• Represent the company on-site, including occasionally testing or operating equipment as needed to support customers.
• Work with internal teams, participate in meetings and training, and continue developing skills and knowledge.

Benefits

• Average first-year earnings of $80,000–$100,000, with top earners well into six figures.
• Guaranteed base salary plus commissions.
• Company truck.
• Training and development, with opportunities to grow within the organization.
• Comprehensive benefits package.
• Employee of the month parking spot and company celebration events.
• Resources to help team members stay cool, including Powerade, Liquid IV, and ice cream.
• Open-door policy and commitment to training and growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed