About The Position
Our multinational company is recruiting Spanish-speaking customer service representatives for customer service calls. Within a young and dynamic team, you will have the following mission: Advise and recommend customers on the solutions that best suit their interests; Ensure the management of customer accounts; Provide basic technical assistance. After a very short and paid initial training period, you will benefit from continuous training to promote your career in a multinational company that offers you the opportunities and means to evolve.
Requirements
- A very good command of the language in which you apply, both oral and written
- A minimum level of education of at least a bachelor's degree
- Previous experience in customer relations is highly desirable
- A commercial spirit combined with a strong ability to suggest
- Interpersonal communication skills
- A customer-oriented attitude (Smile, courtesy, empathy, ability to listen until the end without interrupting the customer)
- Call Center experience a plus
- Answers inbound calls within guidelines/goals established by the client and management
- Consistently achieves call quality score goals in order to meet client and customer satisfaction goals
- High school diploma or equivalent
Responsibilities
- Advise and recommend customers on the solutions that best suit their interests
- Ensure the management of customer accounts
- Provide basic technical assistance
Benefits
- Indefinite contract (CDI)
- Social security
- Private medical insurance
- Transportation during non-working hours
- Training for certification
- Unlimited sales bonus
- Performance bonus
- Evolving salary
- CNSS subscription
- Private medical insurance
- Social club
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
