Customer Service Administrator
Rigo Pest Prevention•Tucson, AZ
•Onsite
About The Position
Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. You don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well.
Requirements
- A high school diploma or G.E.D.
- A genuine desire to learn the pest control business
- A stable work history
- Solid communication skills
- Strong computer skills
Nice To Haves
- Be polite and helpful over the phone
- Communicate clearly and fluently
- Be patient and resilient with team members and customers
- Work on several things at once – for example, talk to the customer, find information on the computer, and input data.
- Stay calm under pressure and work to meet objectives
- Keep a pleasant demeanor when dealing with complaints and difficult situations
- Learn and master procedures and customer support software packages
Responsibilities
- Answer inbound phone calls dispatching sales and service calls
- Communicate solutions and expectations to customers.
- Complete data entry to support customer inquiries
- Assist the Office Manager and administrative team as needed
- Perform outbound activity to collect payment on all past-due accounts
- Master software systems like Pest Routes, Trello, and Monday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
