Customer Service / Accounts Receivable Assistant

K&R Staffing HR Consulting

3d

About The Position

We are looking for a detail-oriented and customer-focused Accounts Receivable Assistant to join a local Credit Department. In this role, you’ll support Credit Analysts, assist customers with account questions, and help manage Cash Before Delivery (CBD) accounts. If you enjoy working in a fast-paced environment, multitasking, and helping customers, this could be a great fit!

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced setting
• Basic computer skills (Microsoft Word, Excel, Outlook)
• Attention to detail and accuracy
• Ability to remain professional in challenging customer situations

Nice To Haves

• Previous experience in customer service, accounts receivable, or credit/collections
• Experience handling high call volumes

Responsibilities

• Answer incoming calls and assist customers with account questions (billing, payments, statements, etc.)
• Support Credit Analysts with administrative tasks and documentation
• Set up new customer accounts and maintain accurate records
• Assist with collections on past-due accounts
• Process payments, including credit card transactions
• Handle order processing for Cash Before Delivery (CBD) accounts
• Research and resolve account discrepancies
• Communicate professionally with customers and internal teams
• Help gather credit and trade references

Benefits

• Benefits
• 401(k) + company match
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Why Join Us?
• Stable, full-time position
• Team-oriented work environment
• Opportunity to grow your skills in finance and customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED