Customer Service Account Consultant

AO Globe Life•Ocala, FL

1d•Remote

About The Position

AO Globe Life is actively hiring motivated professionals to join our fully remote team. This opportunity is ideal for individuals who are ready to take the next step in their careers while maintaining flexibility and making a meaningful impact helping families across the United States. All client consultations are scheduled in advance, allowing you to focus on delivering excellent service and guidance without cold outreach. AO Globe Life partners with labor unions, credit unions, and veteran organizations to support working families across the United States. With more than 70 years of industry experience, our organization provides a remote-first environment focused on service, stability, and long-term professional growth. If you are ready to build a meaningful career with flexibility, growth potential, and leadership opportunities, we encourage you to apply and explore the opportunity to join the AO Globe Life team.

Requirements

Experience in client service, consulting, sales, or customer-facing roles is helpful but not required
Strong communication skills with a professional presence on video calls
Highly organized and self-motivated in a remote environment
Ability to follow systems, processes, and compliance protocols
Authorized to work in the United States
Access to a Windows-based laptop or PC with webcam and reliable internet connection

Responsibilities

Conduct scheduled virtual consultations with individuals and families via Zoom
Help clients understand available coverage options and guide them through the onboarding process
Maintain accurate and compliant digital documentation in internal systems
Provide ongoing client support and follow-up communication
Build and maintain strong, long-term client relationships
Participate in team meetings, weekly training sessions, and professional development programs