Customer Segment Consultant II

Bank of America • Summerville, SC

2d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Enterprise Job Description: This job is responsible for managing cross functional initiatives that support the design and execution of enterprise performance measurement strategies. The role partners closely with business, control partners, data, finance and technology teams to facilitate project delivery, validate technical and operational requirements, and integrate work across multiple stakeholders to deliver end to end solutions. Job expectations include management of project activities, serving as a subject matter expert to leaders, applying strategic and data driven judgment, and ensuring risks are identified and managed while delivering intended outcomes.

Requirements

• 3–5 years of experience in consulting, project management, compensation, performance management, or strategy related roles.
• Experience supporting or working within banking and/or investments business processes.
• Strong project management capabilities, including managing dependencies, risks, and stakeholder expectations.
• Proven ability to assess risk, identify control gaps, and recommend practical solutions.

Nice To Haves

• Highly skilled communicator with the ability to influence, collaborate with, and advise leaders at multiple levels.
• Data driven mindset with experience using analysis to inform decisions and recommendations.
• Comfortable presenting complex information in a clear, concise, and impactful manner.

Responsibilities

• Facilitate project working sessions, status updates, and decision forums with key business partners and stakeholders at all levels of the organization
• Integrate work across multiple teams and disciplines, aligning dependencies and resolving issues to deliver cohesive, end to end solutions

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
• Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees