Customer Representative Assistant I - Seasonal (20 Weeks) - Crescent Beach State Park

State of Maine•Cape Elizabeth, ME

23h•Onsite

About The Position

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting to fill a Seasonal (20 Weeks) Customer Representative Assistant I position, located at Crescent Beach State Park. This position meets/greets/assists park visitors in order to provide information about available services and facilities, collect/maintain/protect change fund and income derived from entrance fees and other related services; strictly adhere to Bureau’s cash handling policy; record public use and daily income, maintain toll facilities so they are neat and in good order, secure facilities, radios and equipment as required; attend all mandated training, have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures, adhere to all Bureau and State policies; strictly adhere to the Bureau’s uniform policy, and ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures. The State of Maine believes in supporting its workforce's health and wellbeing with a valuable total compensation package and aims to create a workplace where employees can learn, grow, and continuously refine their skills. Maine State Government embraces a culture of respect and awareness, committed to creating a strong sense of belonging for all team members, and ensures an inclusive environment for applicants of all backgrounds. Reasonable accommodations are provided to qualified individuals with disabilities upon request.

Requirements

Ability to follow directions
Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status
Applicants must be 18 years of age or older
Applicants must be U.S. Citizens or have legal authority to work in the U.S.
Job offers to a new hire are conditional upon verification of credentials, criminal record, and driver’s license check if applicable
Three references must be made available at the interview to include at least one work-related reference

Responsibilities

Meet/greet/assist park visitors in order to provide information about available services and facilities
Collect/maintain/protect change fund and income derived from entrance fees and other related services
Strictly adhere to Bureau’s cash handling policy
Record public use and daily income
Maintain toll facilities so they are neat and in good order
Secure facilities, radios and equipment as required
Attend all mandated training
Have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures
Adhere to all Bureau and State policies
Strictly adhere to the Bureau’s uniform policy
Ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures

Benefits

13 paid holidays
12 days of sick leave annually
3+ weeks of vacation leave annually (accrual increases with years of service)
Personal leave (for overtime-exempt employees)
Health Insurance Coverage (State of Maine pays 85%-100% of employee-only premiums, depending on salary; dependent coverage also available)
Health Insurance Premium Credit (decreases employee-only premiums by 5%)
Dental Insurance (State of Maine pays 100% of employee-only dental premiums)
Retirement Plan (State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS))
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness
Living Resources Program (employee assistance program)
Parental leave (42 consecutive calendar days of fully paid parental leave for all employees welcoming a child, including fathers and adoptive parents)
Additional, unpaid leave may also be available, under the Family and Medical Leave Act
Voluntary Deferred Compensation (MaineSaves 457(b) account through payroll deductions)
Wellness benefits