Customer Representative Assistant I - Seasonal (20 Weeks) - Two Lights State Park

State of Maine•Cape Elizabeth, ME

1d•Onsite

About The Position

This position is a Seasonal (20 Weeks) Customer Representative Assistant I located at Two Lights State Park within the Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division. The role involves meeting, greeting, and assisting park visitors by providing information about available services and facilities. Key duties include collecting, maintaining, and protecting change funds and income from entrance fees and other related services, strictly adhering to the Bureau’s cash handling policy, and recording public use and daily income. The assistant is also responsible for maintaining toll facilities to be neat and in good order, securing facilities, radios, and equipment as required. The position mandates attendance at all required training, knowledge of all communications procedures and emergency situations as covered in emergency operating procedures, adherence to all Bureau and State policies, and strict adherence to the Bureau’s uniform policy. Ensuring proper steps are taken in an an emergency situation by knowing the park emergency operating procedures is also crucial.

Requirements

Ability to follow directions
Applicants must be 18 years of age or older
Applicants must be U.S. Citizens or have legal authority to work in the U.S.
Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status
Job offers to a new hire are conditional upon verification of credentials, criminal record, and driver’s license check if applicable
Three references must be made available at the interview to include at least one work-related reference

Responsibilities

Meet, greet, and assist park visitors in order to provide information about available services and facilities
Collect, maintain, and protect change fund and income derived from entrance fees and other related services
Strictly adhere to Bureau’s cash handling policy
Record public use and daily income
Maintain toll facilities so they are neat and in good order
Secure facilities, radios and equipment as required
Attend all mandated training
Have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures
Adhere to all Bureau and State policies
Strictly adhere to the Bureau’s uniform policy
Ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures

Benefits

13 paid holidays annually
12 days of sick leave annually
3+ weeks of vacation leave annually (accrual increases with years of service)
Personal leave for overtime-exempt employees
Health Insurance Coverage (State of Maine pays 85%-100% of employee-only premiums, dependent coverage available)
Health Insurance Premium Credit (decreases employee-only premiums by 5% for participation)
Dental Insurance (State of Maine pays 100% of employee-only dental premiums)
Retirement Plan (State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS))
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts (pre-tax funds)
Public Service Student Loan Forgiveness (qualified employer)
Living Resources Program (employee assistance program)
Parental leave (42 consecutive calendar days of fully paid parental leave for all welcoming a child, including fathers and adoptive parents)
Additional, unpaid leave may also be available, under the Family and Medical Leave Act
Voluntary Deferred Compensation (MaineSaves 457(b) account through payroll deductions)
Additional wellness benefits from the Office of Employee Health and Wellness