Customer Representative Assistant I - Seasonal (16 Weeks) - Swan Lake State Park

Department of Agriculture, Conservation, and Forestry•West Park, FL

1d•Onsite

About The Position

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting staff to fill a Seasonal (16 Weeks) Customer Representative Assistant I position, located at Swan Lake State Park. This position involves meeting, greeting, and assisting park visitors by providing information about available services and facilities. Key responsibilities include collecting, maintaining, and protecting change funds and income from entrance fees and other services, strictly adhering to the Bureau’s cash handling policy, and recording public use and daily income. The assistant will also maintain toll facilities, secure facilities, radios, and equipment, attend all mandated training, and be knowledgeable about communications procedures and emergency situations as outlined in the emergency operating procedures. Adherence to all Bureau and State policies, including the uniform policy, is required. The seasonal period is approximately 16 weeks, from May 3, 2026, to August 22, 2026.

Requirements

Ability to follow directions.
Applicants must be 18 years of age or older.
Applicants must be U.S. Citizens or have legal authority to work in the U.S.
Job offers are conditional upon verification of credentials, criminal record, and driver’s license check if applicable.
Three references must be made available at the interview to include at least one work-related reference.
Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status.

Responsibilities

Meet, greet, and assist park visitors to provide information about available services and facilities.
Collect, maintain, and protect change fund and income derived from entrance fees and other related services.
Strictly adhere to the Bureau’s cash handling policy.
Record public use and daily income.
Maintain toll facilities so they are neat and in good order.
Secure facilities, radios, and equipment as required.
Attend all mandated training.
Have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures.
Adhere to all Bureau and State policies.
Strictly adhere to the Bureau’s uniform policy.
Ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures.

Benefits

13 paid holidays
12 days of sick leave annually
3+ weeks of vacation leave annually (accrual increases with years of service)
Personal leave (for overtime-exempt employees)
Health Insurance Coverage (State of Maine pays 85%-100% of employee-only premiums, dependent coverage also available)
Health Insurance Premium Credit (decreases employee-only premiums by 5%)
Dental Insurance (State of Maine pays 100% of employee-only dental premiums)
Retirement Plan (State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System)
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness (State of Maine is a qualified employer)
Living Resources Program (employee assistance program)
Parental leave (42 consecutive calendar days of fully paid parental leave for all welcoming a child, including fathers and adoptive parents)
Additional, unpaid leave may also be available, under the Family and Medical Leave Act
Voluntary Deferred Compensation (MaineSaves 457(b) account through payroll deductions)
Additional wellness benefits for State employees from the Office of Employee Health and Wellness