About The Position

Blossman Gas & Appliance seeks customer-oriented applicants for the position of Customer Relations Specialist at their growing location in Douglasville. This role is a primary, first line of contact for customers, handling telephone interactions, coordinating daily closeout and deposit, posting payments, scheduling deliveries and services, and promoting/selling appliances and services. The position blends customer-care, computer work, and consultative selling in a fast-paced retail setting. Blossman Gas is America's largest, independent propane company with over 85 locations in 12 states.

Requirements

  • High school diploma required
  • Professional, friendly demeanor
  • Solutions-minded
  • Ability to work regularly in a fast-paced, retail setting with regular interactions in-person and by telephone with customers
  • Solid computer skills and the ability to learn new software
  • Reliable; solid work ethic
  • Desire to work M-F from 8-5 with limited overtime
  • Pass pre-employment background check, drug screening, and other pre-employment steps
  • Friendly with solid organizational skills
  • Strong commitment to safety, consistent with company policy

Nice To Haves

  • Some college or earned degree helpful

Responsibilities

  • Answer phones
  • Coordinate the daily closeout and deposit
  • Post payments
  • Schedule gas deliveries and other services
  • Promote and sell Blossman's core line of appliances and services
  • Handle telephone customer-service volume
  • Solutions selling
  • Balancing computer-related work expectations

Benefits

  • Competitive hourly pay will depend on prior experience
  • PTO
  • Health insurance
  • 401k w/ up to 4% match
  • Bonus opportunities
  • Ongoing learning opportunities
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