Customer Relations Specialist

Agape Care Group • Columbia, SC

7d • Onsite

About The Position

As a customer relations specialist, you will be responsible for coordinating referrals and maintaining communication between clinical supervisors and the agency. Most importantly, you’ll be a key player in ensuring patients have a smooth referral process and get timely access to the care they need. And just like all of our team members, our customer relations specialists have access to our supportive leadership team and professional development opportunities with plenty of room for advancement.

Requirements

• A heart to serve patients and families and a passion for providing the best possible care
• Minimum of 1-year experience in a health care setting
• Reliable transportation
• Ability to sit, stand, bend, move intermittently and lift at least 25 lbs

Nice To Haves

• Customer Service experience
• Office management experience

Responsibilities

• Coordinating referrals
• Maintaining communication between clinical supervisors and the agency
• Ensuring patients have a smooth referral process
• Ensuring patients get timely access to the care they need

Benefits

• Tuition Reimbursement
• Immediate Access to Paid Time Off
• Employee Referral Program Bonus Eligibility
• Matching 401K
• Annual Merit Increases
• Years of Service Award Bonuses
• Financial and Legal Assistance Program
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• $500 Matching Health Savings Account
• Short-term and Long-term Disability
• Access to Virtual Health & Wellness
• Fertility Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree