About The Position

Blossman Gas & Appliance seeks customer-oriented applicants for the position of Customer Relations Specialist at their retail location in Powhatan, VA. This role is ideal for someone looking to build a customer service career in a growing, stable company. The position involves handling telephone customer service volume, solutions selling, and computer-related tasks in a fast-paced retail environment. Blossman Gas is America's largest independent propane company with over 85 locations across 12 states, known for its low employee turnover and strong company culture. This opportunity arises due to an upcoming retirement.

Requirements

  • High school diploma required.
  • Professional, friendly demeanor.
  • Ability to work regularly in a fast-paced, retail setting.
  • Solid computer skills and the ability to learn new software.
  • Reliable with a solid work ethic.
  • Desire to work Monday-Friday from 8 AM to 5 PM with limited overtime.
  • Pass pre-employment background check, drug screening, and other pre-employment steps.
  • Friendly with solid organizational skills.
  • Strong commitment to safety, consistent with company policy.

Nice To Haves

  • Some college or an earned degree is helpful.
  • Experience in retail/clerical/customer-service.
  • Comfortable with fast-paced work at times.

Responsibilities

  • Act as the primary, first line of contact for customers.
  • Answer telephones.
  • Coordinate daily closeout and deposit.
  • Post payments.
  • Schedule gas deliveries and other services.
  • Promote and sell Blossman's core line of appliances and services.
  • Blend customer care, computer work, and consultative selling.

Benefits

  • Competitive pay based on prior experience.
  • PTO (Paid Time Off).
  • Health insurance.
  • 401k with up to 4% match.
  • Bonus opportunities.
  • Ongoing training.
  • Solid company culture.
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