Customer Relations Manager- Toyota Newnan

AutoNation • Newnan, GA

4d • Onsite

About The Position

The Customer Relations Manager is responsible for ensuring all customers have a timely and professional welcome into the dealership and acts as an advocate for the customer. AutoNation is looking for leaders who are ready to shape the future of automotive retail. At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.

Requirements

• High school diploma or equivalent
• Experience providing excellent customer service
• Strong communication and interpersonal skills
• Organization and follow-up skills
• Proven leadership experience
• Strategic thinking and execution skills
• Passion for innovation and people development

Responsibilities

• Greeting customers as they enter the dealership
• Providing a prompt response to all customer inquiries
• Assisting with vehicle delivery
• Assisting all associates in providing customers with an “EXCELLENT” sales experience
• Assuring all customers are logged after they are introduced to a Sales Associate
• Ensuring that customers are directed to the proper associate for assistance
• Providing prompt and efficient handling of work activities requested by dealership managers
• Extending the highest level of courtesy and friendliness to every customer
• Inspecting the showroom and waiting areas frequently to ensure cleanliness
• Maintaining new vehicle brochure inventory

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to deals and discounts through YouDecide
• Participation in DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED