Customer Relations Intern

Culligan • Rosemont, IL

30d • $16

About The Position

The Dealer Support Customer Relations Intern will support Culligan Customers & Dealers nationwide & in Canada. This position supports inbound and outbound call servicing support. This role will assist in directing callers to the appropriate Dealer locations.

Requirements

• Recent graduate or current student pursuing a bachelor's degree in business, communications, or related fields.
• Strong Written & Verbal communication Skills.
• Intermediate computer & system application proficiency.
• Outgoing personality with the ability to talk to customers comfortably and confidently.
• Some ability to multi-task and problem solve.
• Eagerness to learn about Culligan is products and services.

Nice To Haves

• SAP
• Sales Force
• PAR Maps
• Microsoft a plus

Responsibilities

• Answer / Service inbound calls from potential & current Culligan Customers.
• Connect customers with their servicing Culligan Dealership.
• Provide timely, clear & concise communication to customers.
• Participate in non-phone related administrative functions.
• Complete updates to Dealer ordering profiles.
• Support internal customer services tasks and projects, including Dealer Support & National Accounts projects
• Assist with outbound Target Salt Calls
• Perform other responsibilities as assigned.

Benefits

• This position is not eligible for company-sponsored benefits.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees