Customer Relations

HANDI QUILTER INC • North Salt Lake, UT

4d • Onsite

About The Position

Handi Quilter, the worldwide leader in longarm quilting machines and accessories has an immediate, full-time Customer Relations Coordinator position available. Handi Quilter is an innovative company that provides quilters with the highest quality products and service. We pride ourselves in having a great work environment. We offer competitive salary and benefits.

Requirements

• Must have computer skills including knowledge of Microsoft Office, Word, Excel
• Accurately enter data into multiple computer programs including Sage 100 and CRM
• Ability to professionally answer customer phone calls
• Must have excellent communication skills, both written and verbal
• Must be able to troubleshoot and explain precise information over the phone
• One to three years customer service experience required, including dealing with difficult customers
• Must be prompt and punctual to answer incoming phone calls and questions and document conversations
• Ability to work independently and as part of a team
• Must be detail oriented
• Must be able to accomplish multiple tasks in a timely manner

Responsibilities

• Contacts representatives and consumers regarding operations
• Other office functions as needed, including faxing, mailing, filing, etc.
• Must be able to work with all teams within the company
• Other duties as assigned by the Customer Relations Manager

Benefits

• competitive salary
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed