Customer Relations Coordinator

ACADENTAL INC•Lenexa, KS

8d•$45,000 - $50,000•Onsite

About The Position

Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America. This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.

Requirements

Strong communication and organizational skills
Detail-oriented with the ability to manage multiple priorities
Professional, dependable, and customer-focused
Comfortable working with SKUs, quotes, orders, and institutional accounts
Ability to communicate calmly and professionally with schools and faculty

Nice To Haves

Experience in dental, healthcare, education, inside sales support, or customer service preferred

Responsibilities

Support dental schools, faculty, simulation labs, and institutional customers via phone and email
Assist with product questions, order coordination, quoting, and account support
Work closely with sales and operations teams to resolve customer issues accurately and efficiently
Maintain organized customer records and follow-up communication
Learn Acadental simulation and educational product lines to provide knowledgeable support
Help ensure smooth communication with universities, licensing boards, and professional programs nationwide
Build strong long-term relationships with customers through professionalism and responsiveness