Customer Relations Associate

Servco Pacific Inc. • Kapolei, HI

2d • $16 - $19 • Onsite

About The Position

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.

Requirements

• High school graduate or equivalent
• Minimum 6 months of customer service, receptionist and/or clerical experience
• Must be able to type 35 wpm
• Proficient in Microsoft Excel
• Dedication to customer service excellence
• Excellent written and verbal communication skills
• Maintain a professional appearance
• Must be able to work a flexible part time schedule; days and hours TBD

Responsibilities

• Greets and assists customers in a professional and friendly manner upon entrance into the dealership
• Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
• Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
• Ensure timely and accurate recording of customer and floor traffic information into daily log
• Answer incoming phone calls and direct calls or relay messages to appropriate parties
• Maintain professional appearance of showroom and work area

Benefits

• Servco is committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity.
• Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation.
• For over 100 years, we have been dedicated to superior service, to both our customers and team members.
• We look forward to helping you create Life: Moments that matter to you.
• Equal Opportunity Employer and Drug-Free Workplace
• At Servco, service is at the heart of what we do.
• While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members.
• Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED