Customer Relations Associate

Servco Pacific Inc.Kapolei, HI
$16 - $19Onsite

About The Position

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.

Requirements

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Must be able to type 35 wpm
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance
  • Must be able to work a flexible part time schedule; days and hours TBD

Responsibilities

  • Greets and assists customers in a professional and friendly manner upon entrance into the dealership
  • Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
  • Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
  • Ensure timely and accurate recording of customer and floor traffic information into daily log
  • Answer incoming phone calls and direct calls or relay messages to appropriate parties
  • Maintain professional appearance of showroom and work area

Benefits

  • Servco is committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity.
  • Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation.
  • For over 100 years, we have been dedicated to superior service, to both our customers and team members.
  • We look forward to helping you create Life: Moments that matter to you.
  • Equal Opportunity Employer and Drug-Free Workplace
  • At Servco, service is at the heart of what we do.
  • While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members.
  • Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!
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