Customer Records Tech, Position no. 03795 (Wage/Hourly)
About The Position
The VA Department of Motor Vehicles is looking to hire a Customer Records Technician for a part-time wage position with its Customer Records work unit in Richmond, VA. This position involves providing support with crash reports, driver and vehicle record requests to customers in accordance with applicable statutes, regulations and procedures in a courteous and friendly manner. Wage positions are limited to working no more than 1,500 hours per agency during the 12-month period of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Requirements
- Experience in office operating practices, office equipment and its uses, standard business forms and filing systems and principles.
- Keyboarding skills and ability to use a personal computer and access automated systems.
- Demonstrated ability to perform detailed work using prescribed procedures, collect and organize material by analyzing what is available and deciding what to include and present data in prescribed format.
- Interpret and explain guidelines, regulations, policies and procedures to customers.
- Compose correspondence, research, analyze data and reach logical conclusions.
- Communicate in a courteous and effective manner with others, inside and outside the agency.
Responsibilities
- Providing support with crash reports, driver and vehicle record requests to customers in accordance with applicable statutes, regulations and procedures in a courteous and friendly manner.
Benefits
- No state benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
