Customer Project Specialist

Ericsson • Indianapolis, IN

8d • Onsite

About The Position

We are seeking an early career professional, who is upbeat, motivated, solutions-focused to join our team as a Customer Project Specialist who has experience with Network Rollout processes/tools and deployment methodologies. As a Customer Project Specialist, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead project teams to deliver solutions using Ericsson and 3rd party products and services. The primary focus is to meet customers’ needs and provide superior services by creating outstanding business value for our customers through efficient and innovative solutions. If this sounds like your area of expertise, we want you on our team!

Requirements

• Use of Ericsson Network Rollout processes/tools and deployment methodologies
• Site swap and Site modernization experience
• Bachelor's degree in an Engineering or Business field
• 2+ years as a Customer Project Specialist with successful End to End Network Deployment Project Management experience (Design to Acceptance)
• Proven Leadership (creating clarity of goals, developing people, delivering results)
• Customer communication both working level and executive level
• Keen focus on project financials, team leadership, customer relationships, and cross-functional departmental support
• Use of enterprise AI assistants to improve efficiency and effectiveness

Responsibilities

• Drive sophisticated and complex Radio Network projects, from Design through Acceptance for Ericsson’s Customers in the Information and Communications Technology (ICT) industry
• Lead and empower local and global teams (internal and external) to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
• Identify and mitigate risks, raise and resolve issues
• Lead change management
• Build strong internal and external relationships
• Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
• Promote a “one team” atmosphere and coach project team members to support their professional growth

Benefits

• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits towards basic life insurance
• Company credits towards basic accidental death and dismemberment coverage
• Short-term and long-term disability coverage
• Option to participate in Ericsson’s Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level