Customer Project Manager

Ericsson • Plano, TX

5d

About The Position

Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity: We are seeking an upbeat, motivated, solutions-focused individual to join our team as a Customer Project Manager. As a Customer Project Manager, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead all aspects of governance and strategy as you work to deliver solutions utilizing Ericsson and 3rd party products and services. The primary focus is to understand customers' needs and provide superior services by creating outstanding business value for our customers through efficient and innovative solutions. If this sounds like your area of expertise, we want you on our team!

Requirements

• Bachelor's degree in an Engineering or Business field
• 3+ years as a Customer Project Manager with successful End to End Network Deployment Project Management experience (Design to Acceptance)- preferably with Tier 1 Customer experience
• Proven Leadership (creating clarity of goals, developing people, delivering results)
• Customer communication- both working level and executive level
• Keen focus on project financials, team leadership, customer relationships, and cross functional departmental support
• Site Swap and Site Modernization experience
• Use of Ericsson Network Rollout processes/tools and deployment methodologies

Responsibilities

• Drive sophisticated and complex Radio Network projects, from Design through Acceptance for Ericsson's Customers in the Information and Communications Technology (ICT) industry
• Lead and empower local and global teams (internal and external) to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
• Identify and mitigate risks, raise and resolve issues
• Lead change management
• Build strong internal and external relationships
• Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
• Promote a “one team” atmosphere and coach project team members to support their professional growth

Benefits

• At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
• Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
• Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
• Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
• Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees