Customer Project Manager

Philips • Andover, MA

3d

About The Position

As the Customer Project Manager supporting Radiology Product Deployment you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment.
Your role:
Creating project plans for assigned projects to include only the required work and scope as defined by the SOW
Formulates the project plan in accordance with the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used.
Controls the project budget and project progress, evaluates all project initiatives as to feasibility, costs/benefits and added value, takes corrective actions when necessary and generates adequate reporting.
Leads the project, within the project budget and program strategy, in terms of quality, money, time, information and organization, monitoring progress and managing external resources.
Development of the integrated project plan with customer and internal resources
Resource scheduling and coordination
Equipment delivery scheduling
Coordination of system implementation, system integration and system go-live activities
Managing internal and external project communication at all levels and distributing quality project documentation as required
Using of computer based project management tools and software to direct and manage HCIS projects
Ensuring timely completion of projects and a positive customer experience
Identifying opportunities to up-sell new products and/or services that are outside the original scope of work
Management of both Tracking of effort and costs associated with the project implementation to ensure projects are completed within allotted budgets and timelines
Ensuring compliance and adherence with customer guidelines and Company process and policy requirements

Requirements

• Bachelor degree in Computer Science, Engineering, Business and a minimum 5 years of specific project or program management experience in an IT related industry. Healthcare IT experience is preferable with knowledge of the Carestream Vue product
• Proven track record of successful project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams
• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
• Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level
• Must be willing to travel up to 20% anywhere in the United States
• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Responsibilities

• Creating project plans for assigned projects to include only the required work and scope as defined by the SOW
• Formulates the project plan in accordance with the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used.
• Controls the project budget and project progress, evaluates all project initiatives as to feasibility, costs/benefits and added value, takes corrective actions when necessary and generates adequate reporting.
• Leads the project, within the project budget and program strategy, in terms of quality, money, time, information and organization, monitoring progress and managing external resources.
• Development of the integrated project plan with customer and internal resources
• Resource scheduling and coordination
• Equipment delivery scheduling
• Coordination of system implementation, system integration and system go-live activities
• Managing internal and external project communication at all levels and distributing quality project documentation as required
• Using of computer based project management tools and software to direct and manage HCIS projects
• Ensuring timely completion of projects and a positive customer experience
• Identifying opportunities to up-sell new products and/or services that are outside the original scope of work
• Management of both Tracking of effort and costs associated with the project implementation to ensure projects are completed within allotted budgets and timelines
• Ensuring compliance and adherence with customer guidelines and Company process and policy requirements

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level