Customer Project Manager

Schneider Electric•Buffalo, NY

1d•$96,000 - $120,000•Onsite

About The Position

The Customer Project Manager is responsible for monitoring order production and shipment and working cross functionally across the company to monitor, facilitate and deliver on project plans.

Requirements

Bachelor’s Degree in Project Management, Business Administration, or related field, required.
5+ years of project management experience, required
Proven experience as a Project Manager, demonstrating successful project completion.
Strong organizational, communication, and leadership skills.
Proficient in project management software and tools.
Ability to adapt to changing priorities and manage multiple projects simultaneously.
Excellent problem-solving and decision-making abilities.
Knowledge of industry best practices and project management methodologies.
Majority of the work time is conducted in an office or meeting setting.
Prolonged periods sitting at a desk and working on a computer.
Light lifting, standing and limited physical activity.
Regular walking, typing, reading, and talking is required.
Up to 20% business travel, local and international.

Nice To Haves

Background in datacenter infrastructure or HVAC, preferred

Responsibilities

Ensure Sales and Application Engineering define and communicate detailed customer requirements for project (technology, timelines, features, operating parameters, etc.)
Create a sense of customer partnership by serving as the liaison between Motivair and the customer during the deployment.
Responsible for overall customer satisfaction, contractual obligation execution, timelines, budgets, risk mitigation and communication.
Conduct regular team meetings to facilitate communication and address project-related challenges. (Weekly production meetings are held with all cross functional teams)
Lead cross -functional internal team to take the project from Sales proposal through deployment using project delivery processes.
Evaluate project outcomes, gather feedback, and implement improvements for future projects.
Develop project plans, outlining scope, objectives, timelines, and deliverables.
Coordinate and communicate effectively with cross-functional teams, ensuring clear understanding of project goals and expectations. Teams include Sales, Engineering, Production, and Supply Chain Management.
Ensure design requirements, schedules and costs are confirmed with Product Development and Service Engineering
Foster a positive and collaborative team environment, promoting a culture of accountability and excellence.
Lead Multiple Projects simultaneously ranging in value of $200K to $100M+
Pre-Execution Planning including Quote Reviews and Proposal Input
Post-Execution/Acceptance activity as needed for Customer Interface and Satisfaction
Continuous Improvement efforts for Process Improvements and Waste Reduction
Understand all processes well enough to be an independent decision maker, assimilate new information, and communicate decisions/direction/recommendations to the customer and Motivair management with a high level of autonomy

Benefits

medical (with member reward points)
dental
vision
basic life insurance
Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements
paid family leaves
401(k) + match
well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
opportunity to purchase company stock (eligibility depends on start date)
military leave benefits