Customer Project Manager

Schneider Electric•Houston, TX

5d•Onsite

About The Position

This position is accountable for managing customer project orders in the Houston, TX area. This includes initiating, planning, executing, controlling and closing of customer projects. Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use. Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order. Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors. Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information. Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution. Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. Compares/differentiates/propose alternate products with additional customer value. • Solves problems with customer interaction that results in positive feedback and improved relationship. Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.

Requirements

4-year engineering degree in ME/EE/IE, or equivalent experience
excellent communication and interpersonal skills
the ability to multi task
work in a fast paced environment
have time management skills
good working knowledge of computer operating systems, specifically Windows
Standard business application software experience to include: MS Office, MS Excel and MS Access
Must be able to work 3 days in the office

Nice To Haves

Industry experience a plus
CAPM certification a plus

Responsibilities

managing customer project orders
initiating, planning, executing, controlling and closing of customer projects
confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions
Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation
Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order
Validates a project schedule and communicates with the customer to ensure expectations are being met
Direct engagement with the internal manufacturing facilities and third party vendors
Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information
Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution
Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions
Compares/differentiates/propose alternate products with additional customer value
Solves problems with customer interaction that results in positive feedback and improved relationship