Customer (Hyperscalers) Program/Product Manager
About The Position
The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams. This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales. The CPM ensures that customer commitments — including project milestones, engineering samples, and volume ramps — are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment. Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs.
Requirements
- Bachelor’s degree in Engineering, Business, or related field.
- 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets.
- Strong understanding of NPI processes, supply chain operations, and volume ramp execution.
- Experience managing complex, high-visibility customer programs.
- Proven ability to lead cross-functional teams without direct authority.
- Excellent communication, organization, and executive presentation skills.
- Strong analytical mindset with ability to create structured execution dashboards.
Responsibilities
- Own the successful execution of assigned customer programs.
- Understand and manage customer project scope, schedules, milestones, and deliverables.
- Align internal development timelines with customer expectations.
- Identify program risks and drive mitigation plans proactively.
- Lead regular internal and customer-facing program reviews.
- Understand customer forecast and volume ramp requirements.
- Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness.
- Monitor ramp execution and escalate constraints early.
- Ensure alignment between customer demand and supply capabilities.
- Manage planning, forecasting, and delivery of engineering samples.
- Track requested ship dates, lead times, and build status.
- Drive cross-functional coordination to meet sample commitments.
- Ensure proper governance through NPI planning gates and readiness reviews.
- Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales.
- Establish execution dashboards and KPIs.
- Provide transparent status updates on schedule, quality, supply, and risks.
- Escalate critical issues with data-driven recommendations.
Benefits
- medical
- health savings account (with applicable medical plan)
- dental
- vision
- health and/or dependent care flexible spending accounts
- pre-tax commuter benefits
- life insurance
- AD&D
- pet insurance
- company-paid life insurance
- company-paid AD&D
- LTD
- short term medical benefits
- paid sick time
- paid holidays
- accrued paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
