Customer Program Manager - Rack Scale CPU Solutions

Advanced Micro Devices, Inc•Santa Clara, CA

19d•Hybrid

About The Position

AMD is seeking a highly driven and technically strong Customer Program Manager (CPM) to lead strategic CPU engagements supporting next-generation rack scale platform solutions across hyperscale, AI, cloud, and enterprise customers. This role requires a leader who can operate effectively across business units and engineering organizations while driving alignment between CPU, GPU, networking, platform, firmware, validation, and customer enablement teams. The ideal candidate brings a strong combination of technical program management, customer engagement experience, and the ability to lead complex cross-functional initiatives in fast-paced environments. The CPM will serve as a key customer-facing program leader responsible for coordinating execution across internal AMD teams, ecosystem partners, ODM/OEM vendors, and direct customer engineering organizations to ensure successful platform development, integration, validation, and deployment readiness.

Requirements

Strong experience managing complex server, AI, cloud, or rack scale infrastructure programs.
Technical understanding of CPU, GPU, networking, server platform architecture, and data center ecosystems.
Proven ability to lead large cross-functional programs across multiple organizations and business units.
Experience working directly with hyperscale customers, OEMs, ODMs, or strategic enterprise accounts.
Strong executive communication, customer engagement, and escalation management skills.
Ability to thrive in highly dynamic environments with competing priorities and aggressive execution timelines.
Demonstrated leadership, ownership mindset, and ability to influence without direct authority.

Nice To Haves

Advanced degree preferred

Responsibilities

Lead end-to-end customer engagement and execution for rack scale CPU platform initiatives across strategic accounts.
Drive cross-functional alignment across CPU, GPU, networking, platform engineering, firmware, validation, quality, and operations teams.
Coordinate complex technical programs involving multi-business-unit dependencies and ecosystem integration.
Partner closely with OEMs, ODMs, silicon vendors, infrastructure partners, and direct customer engineering teams to ensure program success.
Manage program schedules, milestones, risks, dependencies, escalation management, and execution readiness.
Lead customer-facing reviews, technical discussions, issue management, and executive status communications.
Drive alignment and rapid resolution of technical, operational, and integration challenges across globally distributed teams.
Support platform bring-up, validation readiness, deployment planning, and post-launch customer engagement activities.
Foster strong working relationships across engineering, architecture, product management, customer engineering, and executive leadership teams.