Customer Program Management - Project Director

Infineon•San Jose, CA
•$206,640 - $284,130•Onsite

About The Position

As a Customer Program Management - Project Director in our Customer Collaboration and Technical Marketing team, you will work hand-in-hand with our customers, enabling them to transform our products into cutting-edge designs, all while building longlasting partnerships that thrive on success. You will lead strategic programs for key customer accounts and connect customer priorities with Infineon business objectives. You will guide global, cross-functional teams from planning through delivery while strengthening trusted customer relationships.

Requirements

  • Bachelor’s or Master’s degree in Electrical Engineering, Microelectronics, Semiconductor Technology, or a related technical field
  • 10 or more years of semiconductor industry experience, including leadership of complex customer-facing programs and global cross-functional teams
  • Strong semiconductor knowledge with the ability to understand customer requirements, product architectures, development challenges, and solution value
  • Strong program management skills in planning, prioritization, risk management, issue resolution, and delivery
  • Executive-level communication and presentation skills, with the ability to adapt messages for technical, business, and senior leadership audiences

Nice To Haves

  • Demonstrated success building customer partnerships, influencing without formal authority, analyzing complex data, and guiding decisions across diverse stakeholder groups
  • Knowledge of power semiconductors
  • A PMP, IPMA, or equivalent project management certification
  • Experience mentoring or coaching others

Responsibilities

  • Lead strategic customer programs across product design-in, qualification, demand management, product quality, and future opportunities
  • Own the end-to-end program lifecycle including planning, execution, risk management, issue resolution, reporting, and closure
  • Align global cross-functional teams across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing, and Quality
  • Manage customer escalations and crises by coordinating timely decisions, clear ownership, and actions that reduce business impact
  • Build trusted customer relationships through a strong understanding of business priorities, market trends, technical challenges, and competitive dynamics
  • Translate complex data into action by providing concise insights, business risks, strategic opportunities, and recommendations to senior stakeholders
  • Drive results through influence by creating alignment, accountability, collaboration, and customer focus across a matrixed organization

Benefits

  • Eligible to participate in an incentive plan
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