Customer Portfolio Manager (CPM) - Hybrid

GE Vernova

1d•$119,600 - $199,400•Hybrid

About The Position

Our mission is BIG. Our TRANSFORMATION is key – bringing the right businesses together to LEAD the ENERGY TRANSITION. Our TEAM is ready. Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. What Impact you’ll make: As the Customer Portfolio Manager located in a mutually agreeable location within the listed states, you will have a dynamic customer base with multiple locations for which you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power. You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams. High levels of operational judgment are required to achieve objectives. There is moderate autonomy within the role.

Requirements

Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
Ability to work up to 25% of the time at the site

Nice To Haves

Master's degree from an accredited university or college
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Ability to document, plan, market, and execute programs.

Responsibilities

Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer
Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
Requires specialized knowledge within the function.
Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
Stays informed of industry trends that may inform work.
Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
Has ability to assess quality of information given and ask pertinent questions to stakeholders.
Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
Uses multiple internal and some external sources outside of own function to help arrive at a decision.
May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
Communicates difficult concepts and may influence others' options on particular topics.
May guide others to consider a different point of view.

Benefits

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off