About The Position

The Customer Planning Manager – Healthcare is responsible for leading customer planning and commercial activation in support of med/surg distributor partners and the healthcare-focused field sales organization. This role develops the strategic and operational plans that enable field sellers to drive end-user demand across acute and non-acute healthcare settings. This role partners cross-functionally to translate strategy into execution while ensuring distributor and field alignment with healthcare growth priorities.

Requirements

  • 7+ years of experience in healthcare sales, customer planning, or commercial strategy, including direct or indirect selling experience within healthcare verticals or med/surg distribution.
  • Proven ability to develop and execute customer strategies in complex healthcare environments.
  • Strong analytical skills with experience translating insights into commercial plans.
  • Ability to influence cross-functional and field stakeholders without direct authority.
  • Experience working with med/surg distributors and/or IDN customers.
  • Clear, concise executive communication skills.

Responsibilities

  • Lead Med/Surg Distributor Customer Planning: Lead development and execution of customer plans for med/surg distributors supporting healthcare end-user growth.
  • Align distributor strategies to CloroxPro portfolio priorities and annual business objectives.
  • Identify growth opportunities through data-driven analysis of distributor and end-user performance.
  • Support Field Sales End-User Execution: Partner with healthcare field sales teams to translate customer plans into actionable selling priorities.
  • Develop customer-specific insights, messaging, and performance tracking to support end-user execution.
  • Ensure alignment between distributor strategies and field sales objectives.
  • Portfolio & Growth Strategy Activation: Translate healthcare commercial strategies into customer-specific plans and activation roadmaps.
  • Support new initiatives and healthcare portfolio relaunch through customer planning and readiness efforts.
  • Shape and Execute IDN Planning Initiative: Play a key role in shaping Clorox Healthcare’s IDN planning approach by defining planning models, support expectations, and priority health systems.
  • Develop elevated planning support for strategic IDNs in partnership with field sales and leadership.
  • Drive consistency and best practices across IDN engagement efforts.
  • Cross Functional Collaboration & Communication: Collaborate with Healthcare Squad and Portfolio Team, Sales Operations, Finance, and Supply Chain to align plans and execution.
  • Communicate performance, risks, and opportunities to leadership and Commercial stakeholders – in support of LRP and S&OP.

Benefits

  • Robust health plans
  • Market-leading 401(k) program with a company match
  • Flexible time off benefits (including half-day summer Fridays depending on location)
  • Inclusive fertility/adoption benefits
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