Customer Outreach Specialist - Entry Level

TriValley CollectivePleasanton, CA
$45,000 - $55,000Onsite

About The Position

Are you a people-oriented professional looking to start a career in customer engagement, community outreach, marketing, or client services? We are actively hiring motivated and outgoing individuals for our Entry-Level Customer Outreach Specialist position. This is an excellent opportunity for recent graduates, career changers, and entry-level candidates seeking hands-on experience in customer relations, public engagement, marketing campaigns, and outreach initiatives. No experience is required—we provide comprehensive paid training, mentorship, and advancement opportunities into leadership and management roles. As a Customer Outreach Specialist, you will engage directly with customers and community members to support outreach campaigns, promote brand awareness, and help create positive customer experiences. This role offers valuable experience in customer engagement, relationship building, communications, and marketing support.

Requirements

  • Strong communication and interpersonal skills
  • Friendly, outgoing, and customer-focused personality
  • Positive attitude and strong work ethic
  • Comfortable speaking with and assisting customers
  • Team-oriented mindset with leadership potential
  • Motivated to learn and grow professionally
  • Must be 18 years or older and authorized to work in the United States

Nice To Haves

  • Backgrounds in customer service, retail, hospitality, sales, communications, marketing, or public-facing roles are a plus but not required.

Responsibilities

  • Engage with customers and community members through outreach campaigns and promotional initiatives
  • Build positive relationships and provide excellent customer service
  • Educate customers about products, services, programs, and promotional offers
  • Support customer engagement and awareness campaigns
  • Represent clients professionally at events and public-facing initiatives
  • Gather customer feedback and engagement insights
  • Track outreach activity and customer interactions
  • Collaborate with team members to achieve outreach and campaign goals
  • Participate in ongoing training and professional development programs

Benefits

  • Paid training and hands-on mentorship
  • Immediate full-time openings
  • Fast-track advancement opportunities
  • Leadership development and management training
  • Real-world experience in customer engagement and outreach
  • Performance-based promotions and career growth
  • Supportive, energetic, and team-oriented environment
  • Professional development opportunities
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