Customer Operations Specialist
Land O'Lakes•Effingham, IL
•Onsite
About The Position
As a Customer Operations Specialist, you’ll be a key member of our Land O’Lakes, Inc. warehousing team, supporting the team on order fulfillment, inventory management processes, logistics, and other administrative functions as necessary to meet the location’s needs. You will provide Join our team to become part of a member-owned co-op that is Rooted In Tomorrow. This role is part of our WinField United business who supplies agricultural inputs, expertise, and technology to our member-owners and other partners.
Requirements
- High School diploma or equivalent required
- Minimum of two years of work experience required
- Fundamentals of mathematics
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Ability and willingness to learn new applications and processes
- Must be agile and adept at multi-tasking and changing priorities quickly
- Attention to detail is a must
Nice To Haves
- Post high school education preferred
- Two years of accounting or general office experience preferred
- Warehouse experience preferred
- Adequate knowledge and experience working with Microsoft Word, Excel, Outlook, copying/scanning and proficiency with data entry and/or digital order management systems preferred
Responsibilities
- Handling all aspects of order fulfillment inquiries from our customers, including communications via calls or emails, updating customers on delivery ETAs, order statuses, etc.
- Supporting the manager with forecasting and inbound orders/transfers.
- Assisting in monitoring customer inventory agreements as well as cycle counts and reconciliation.
- Assisting in fleet routing, reporting, record management, and processing freight claims.
- Providing general office support at the location, including filing, processing purchase orders, office supply management, location projects, office housekeeping, and other administrative functions.
- Assisting the Manager with safety compliance data entry as needed.
- Other duties will be assigned as needed for the site’s success.
Benefits
- A broad portfolio of benefits to keep you and your family at your best
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
