Customer Operations Representative

Monster Energy•Corona, CA

5h•$17 - $23

About The Position

Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

Requirements

Bachelor's Degree in the field of -- Communications, Supply Chain, or related field of study
Between 1-3 years of experience in Customer Service
Between 1-3 years of experience in Supply Chain Operations
Proficient in Microsoft Office Suite.

Nice To Haves

SAP experience preferred.

Responsibilities

Manage the end-to-end order lifecycle for finished goods, ensuring accurate and timely processing in SAP.
Serve as a key liaison between customers, sales, supply chain, and logistics teams to deliver exceptional service and operational efficiency.
Enter, validate, and maintain customer orders in SAP. Ensure pricing, quantities, and delivery dates are accurate.
Collaborate with Sales, Supply Chain, and Logistics to resolve order issues.
Communicate proactively on delays or changes.
Provide timely updates to customers on order status.
Investigate and resolve discrepancies or complaints.
Prepare reports for internal stakeholders.
Participate in projects to improve order management processes.