Logistics Planning

AbbVie•Chicago, IL

4d•$65,500 - $125,500

About The Position

The Customer Logistics Planner is the execution and control hub for outbound shipments in AbbVie’s Gaucho third-party manufacturing model. The role coordinates end-to-end order and shipment execution, from second-leg stock transport order creation through shipment departure, documentation archiving, exception resolution, and stakeholder communication. The planner helps protect supply continuity and customer service by maintaining accurate system transactions, compliant shipping documentation, timely shipment visibility, and early escalation of risks. Within the Shipment CoE, the planner owns shipment execution and visibility. Transportation retains ownership of carrier strategy, transportation procurement, and carrier management. The planner works with internal supply-chain and business partners, the third-party manufacturer, service providers, destination-market partners, and carriers as appropriate under the agreed Transportation interface and operating model. The position also supports performance reviews, KPI reporting, month-end activities, audit readiness, process controls, and continuous improvement as shipment volumes and regional complexity grow and operating models mature.

Requirements

Bachelor's or master's degree, preferably in Logistics, Supply Chain, Operations, Business Management, or a related discipline.
At least three years of relevant experience in logistics, customer logistics, order management, supply-chain execution, or a comparable environment.
Hands-on ERP experience, preferably SAP, including order, delivery, shipment, or inventory transactions.
Experience with international shipping documentation, export processes, customs-related requirements, and cross-functional stakeholder coordination.
Fluent written and spoken English.

Nice To Haves

Additional languages are an advantage for international market support.

Responsibilities

Create and manage second-leg stock transport orders and outbound deliveries in SAP.
Update weights and measurements using the Nota Fiscal, create packing lists, post goods issue for departed shipments, and provide accurate shipment data to support commercial invoicing.
Prepare pro forma invoices and other shipment documentation for customs and payment purposes; check completeness and compliance; and archive final documentation in the designated repository.
Maintain shipping forecasts and master arrival schedules; monitor open orders and deliveries; review allocation issues and blocks; and escalate overdue or at-risk shipments.
Coordinate resolution of shipment delays, booking constraints, documentation gaps, complaints, discrepancies, complex lane requirements, and urgent business requests.
Coordinate with Transportation and other relevant functions to resolve shipment exceptions; engage carriers as required in line with the agreed Transportation interface and operating model.
Coordinate daily with the third-party manufacturer, Global Supply Planning, Transportation, affiliates, Global Trade Compliance, Finance, Quality, Planning, and other supply-chain partners.
Provide affiliates timely updates and pre-alert information, align around holiday schedules and market-specific requirements, and support complex export and transportation needs.
Support operational and carrier performance reviews with shipment data, issue trends, and execution insights; contribute to KPI reporting, month-end activities, audit readiness, process controls, and the Calendar of Discipline.
Identify process gaps, improve standard work, strengthen controls and visibility, and contribute to scalable solutions as shipment volumes and regional complexity increase.
Support stabilization and continuous improvement of new operating models as processes and interfaces mature.