Customer Logistics Manager
About The Position
We are seeking a results‑driven Customer Logistics Manager to lead daily delivery execution in a fast‑paced, time‑critical environment. This role requires a proven leader who can drive accountability across an operational team, ensure high‑quality customer outcomes, and consistently deliver on on‑time performance. The ideal candidate brings strong logistics operations experience combined with a customer‑centric mindset, working closely with Customer Service and Key Account teams to understand evolving needs and enhance service delivery. You will lead a control tower team, make timely decisions on routing and escalations, and collaborate cross‑functionally to resolve issues and protect customer commitments.
Requirements
- Proven leadership skills.
- Strong logistics operations experience.
- Customer-centric mindset.
- Ability to work closely with Customer Service and Key Account teams.
- Ability to make timely decisions on routing and escalations.
- Ability to collaborate cross-functionally.
Responsibilities
- Lead daily delivery execution in a fast-paced, time-critical environment.
- Drive accountability across an operational team.
- Ensure high-quality customer outcomes.
- Consistently deliver on on-time performance.
- Lead a control tower team.
- Make timely decisions on routing and escalations.
- Collaborate cross-functionally to resolve issues and protect customer commitments.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
