Customer Logistics Manager - Dedicated Transportation

Ryder•Cranberry Township, PA

7d•Hybrid

About The Position

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area. This position can be done remotely, but requires willingness to visit customer locations in Portersville, PA on a regular basis (at least monthly). Ryder is a World-Class, Fortune 500 organization with over 85 years in business and more than 36,000 employees worldwide, offering stability and peace of mind. We are seeking candidates who can provide creativity, agility, and superior customer service, aligning with our core values of Trust, Innovation, Expertise, Collaboration, and Safety. Embracing and utilizing technology is crucial for this role.

Requirements

High school diploma/GED required
Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
One (1) year or more direct supervisory/leadership experience required
Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
Logistics industry knowledge advanced required
Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
Fundamental knowledge of Supply Chain Management components. intermediate required
Strong knowledge of Manufacturing and Production advanced required
Ability to work within international functional teams
High level analytical ability where problems are unusual and difficult
Demonstrated technical and professional skills in job-related area
Makes decisions in a a timely manner
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices

Nice To Haves

Bachelor's degree in Business, Logistics, Supply Chain preferred
Off shift support in the event of critical customer network disruption or crisis

Responsibilities

Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance
Performs other duties as assigned.

Benefits

Comprehensive benefit package
401(K) Savings Plan with a company match
Discounted stock purchase options
Performance-based annual cost of living increases
Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support
Additional day of Paid Time Off for Military Veterans
Medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan