Customer Logistics Associate (3rd shift)

Ryder Supply Chain Solutions•Georgetown, KY
•Onsite

About The Position

MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! We are immediately hiring a 3rd shift Customer Logistics Associate in Georgetown, KY for our Supply Chain Solutions division. The CLA will coordinate the day-to-day operation of all aspects of assigned logistics customers, up to and including all arrival and departure check calls, all in transit and cross-border activity, all on time carrier performance, all exception coordination and management. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Requirements

  • H.S. diploma/GED required
  • One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
  • One (1) year or more Experience in a customer service environment required

Nice To Haves

  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Responsibilities

  • Track and Trace; Running related reports for customer (Toyota)
  • Answering phone calls from drivers and suppliers
  • Issuing EFS checks for fuel etc
  • Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
  • Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
  • Maintains location A/P log
  • Supply/uniform ordering
  • Maintains all attendance/vacation records for hourly employees
  • Key Performance Indicators (KPI) reporting to Manager prior to distribution
  • RD 2000 Responsibilities
  • SOX invoice reconciliation preparation for approval at the highest level
  • Recommends location process initiation and/or improvements needed
  • Any location specific requirements may be required

Benefits

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave
  • comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
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