Customer Growth Strategy Manager | Industrials

Accenture•Boston, NY

2d•Hybrid

About The Position

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Requirements

6+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).

Nice To Haves

Demonstrated consulting experience with client-facing delivery.
MBA or relevant innovation program experience a plus.
Strong research and analysis skills.
Exposure to concept testing, prototyping, or agile product/service development.
Excellent communication and collaboration skills.
Understanding of AI/ GenAI

Responsibilities

Originate c-suite level work within the Industrials sector, partnering across strategy and customer experience practices to bring integrated growth solutions to senior client leaders.
Partner with client executives to define growth priorities that align to customer needs and market shifts.
Build and sustain trusted advisor relationships with executive stakeholders, maintaining a consistent pipeline of business growth and customer innovation across a focused set of Industrials clients.
Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
Leverage large-scale quantitative and qualitative data sets, including customer surveys, market intelligence, and financial modeling to size growth opportunities.
Pressure-test assumptions and build the evidence base for strategic recommendations across Industrials clients.
Apply structured analytical frameworks to prioritize growth initiatives across dimensions of market attractiveness, competitive differentiation, and organizational feasibility, translating complex, multi-variable inputs into clear, sequenced investment roadmaps for C-suite decision-makers.
Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
Prioritize initiatives based on evidence, impact potential, and scalability.
Guide go-to-market and scaling strategies for validated opportunities.
Mentor team members to strengthen their strategic and client engagement skills.