Customer Governance Specialist

Gourmet Foods InternationalDecatur, GA
Onsite

About The Position

Responsible for ensuring the quality, security, and compliance of customer data within the company.

Requirements

  • Possess strong proficiency in use of Microsoft Office software, especially Excel (must be skilled in developing spreadsheets, and charts, utilizing pivot tables and V Look-up)
  • Excellent planning and organizational skills
  • Strong Attention to Detail. A keen eye for accuracy and precision in handling customer data to avoid errors and inconsistencies.
  • Ability to approach projects in new way to improves process, reports, and projects.
  • Positive and solutions-oriented attitude.
  • Requires little supervision, works independently and is self-motivated.
  • Effective communication to collaborate with cross-functional teams, articulate data issues and implement data governance policies.
  • Problem Solver-The ability to identify and resolve data issues promptly, ensuring the integrity and reliability of customer information.
  • Analytical Skills
  • Team Collaborator
  • Experience in data management or related field, preferred.
  • 1-3 years in data management
  • Microsoft Office.
  • Bachelor’s degree required.

Nice To Haves

  • Experience in data management or related field, preferred.

Responsibilities

  • Oversee Data Management processes.
  • Implement Data Governance policies.
  • Collaborate with various teams to maintain accurate and reliable customer information.
  • Resolving Data issues
  • Implementing Data quality standards
  • Analyzing customer data trends and patterns to derive meaningful insights and support data driven decision making.
  • Supporting initiatives to enhance the overall management of customer data.
  • Working collaboratively with different departments to ensure alignment with data management policies and practices.
  • Fast-paced environment.
  • Timely follow up expected.
  • Manage onboarding processes with every new account.
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