Customer Experience Specialists
Crain Automotive•Fayetteville, NC
•Onsite
About The Position
Crain Hyundai Fayetteville is needing a Customer Experience Specialist to join their team! The new team member will serve as the face of the dealership both in the showroom and in the service areas.
Requirements
- Previous experience in customer service
- Positive attitude
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Clean background and valid driver's license
Responsibilities
- Greet guests and answer calls professionally
- Monitor cleanliness of all guest-facing areas
- Coordinate customer feedback and CSI surveys
- Assist in event setup and customer follow-up
- Answer overflow inbound phone calls and make warm transfers
Benefits
- Affordable health, dental, vision insurance
- Percentage-matched 401k plans
- Opportunities of promotion within group
- Full benefits
- 401K
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
