Customer Experience & Sales Associate

WashU Carwash • Carol Stream, IL

13d • $15 - $20 • Onsite

About The Position

WashU Car Wash is seeking energetic team members who enjoy helping customers and working outdoors for their growing company. This role offers a flexible schedule with 20-40 hours available, competitive hourly pay plus uncapped sales commission, free unlimited car washes, paid training, and opportunities for advancement. As a Customer Experience & Sales Associate, you will be the first point of contact for guests, assisting them with choosing wash packages, promoting the Unlimited Wash Club, and ensuring a friendly, efficient, and enjoyable experience. Responsibilities include welcoming customers, explaining services, processing payments, guiding vehicles, monitoring operations, maintaining cleanliness, and resolving customer concerns.

Requirements

• A friendly, outgoing personality and confidence talking with customers
• A willingness to learn sales techniques and meet performance goals
• Dependability and a strong attendance record
• The ability to multitask in a fast-moving environment
• Comfort working outdoors in various weather conditions
• The ability to stand, walk, bend, lift, and perform physical tasks throughout the shift
• Availability to work weekends and holidays as business needs require

Nice To Haves

• Previous customer service, retail, hospitality, restaurant, or sales experience is helpful, but it is not required.

Responsibilities

• Welcoming customers and creating a positive first impression
• Explaining wash options, memberships, promotions, and pricing
• Recommending Unlimited Wash Club memberships to maximize customer value
• Processing purchases using cash and card payment systems
• Guiding vehicles safely into the wash tunnel
• Monitoring wash operations to help deliver a quality experience
• Keeping vacuum areas, tunnels, and customer spaces clean and organized
• Completing routine cleaning and general site maintenance
• Working alongside teammates to maintain a safe, efficient operation
• Resolving customer concerns with professionalism and a positive attitude

Benefits

• Flexible scheduling with 20-40 hours available
• Competitive hourly pay plus uncapped sales commission
• Free unlimited car washes
• Paid, hands-on training
• Opportunities for advancement as we continue to expand

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed