Customer Experience Representative

Farris Motor CompanyJefferson City, TN
$75,000 - $125,000Onsite

About The Position

Farris Jeep is hiring Customer Success Representatives to help create an exceptional experience for our customers before, during, and after the vehicle buying process. This role is perfect for someone who loves talking with people, thrives in a fast-paced environment, wants unlimited income potential, is tired of boring jobs with capped pay, and wants to build a real career. This is not a typical dealership environment; Farris Jeep believes work should be exciting, rewarding, team-oriented, and FUN. The dealership generates over 1,000+ incoming customer leads every month, has massive showroom traffic, strong repeat and referral business, and appointments booked weeks in advance. The opportunity is here for motivated people who know how to connect with customers and create a great experience.

Requirements

  • Personality, attitude, and work ethic first
  • Outgoing
  • Coachable
  • Competitive
  • Positive
  • Motivated
  • Great with people

Nice To Haves

  • Experience in Hospitality
  • Experience in Restaurants
  • Experience in Retail
  • Experience in Banking
  • Experience in Customer service
  • Experience in Fitness sales
  • Experience in Cell phone sales
  • Experience in Real estate
  • Experience in Insurance

Responsibilities

  • Build relationships with customers
  • Assist customers throughout the buying process
  • Respond to online and phone inquiries
  • Coordinate appointments
  • Create a positive and professional customer experience
  • Follow up with customers before and after delivery
  • Work alongside a high-energy sales team

Benefits

  • Weekly guaranteed pay
  • Aggressive commission opportunities
  • Monthly bonuses
  • Up to $5,000/month guaranteed pay for qualified candidates
  • Unlimited earning potential
  • Paid training
  • Paid holidays & vacation
  • Healthcare benefits
  • Matching 401(k)
  • Employee discounts
  • Career advancement opportunities
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