Customer Experience Leader

AtmusNashville, TN
$118,138 - $131,263Hybrid

About The Position

The Customer Experience Leader is a cross-functional role within the Customer Experience organization at Atmus Filtration Solutions. This individual serves as the operational engine behind our internal / external customer focus, owning the program management infrastructure, driving accountability across functional leads, whilst building the internal culture necessary to deliver extraordinary customer outcomes. At Atmus, employees are viewed as people first, then colleagues. We give you the freedom and flexibility to do what you’re good at and make an impact. Work alongside today’s most innovative thinkers and help shape the future with Atmus. We are deliberately working towards a brighter future. Our daily actions consider what is important to our people, our customers and our planet. We are focused on performance, durability and sustainability to serve the world better.

Requirements

  • Cross-functional role experience
  • Program management infrastructure ownership
  • Ability to drive accountability across functional leads
  • Experience in building internal culture for customer outcomes

Responsibilities

  • Serves as the operational engine behind our internal / external customer focus
  • Owns the program management infrastructure
  • Drives accountability across functional leads
  • Builds the internal culture necessary to deliver extraordinary customer outcomes
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