Customer Service and Labor
About The Position
Join our Field Sales & Service Team as a Customer Experience Lead and help deliver exceptional customer moments and powerful service experiences. We are the world's largest junk removal company, Southwind, owners of 1-800-GOT-JUNK?. We are committed to excellence in customer service and employee satisfaction and are expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences. As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. This is an active, hands-on job where no two days are the same, offering the chance to be active, talk to people, and advance your career.
Requirements
- Sales-driven: A passion for sales and a knack for exceeding customer expectations.
- People focused: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong communicator: Excellent problem-solving skills and organizational abilities.
- Must maintain availability for 4 weekdays + 1 weekend day every week
Nice To Haves
- Training provided for driving and operating box trucks
Responsibilities
- Create WOW moments through outstanding customer service
- Lead pricing conversations, close on-site sales, and deliver clear estimates
- Remove junk safely from homes and businesses
- Drive, navigate, and operate box trucks (training provided)
- Lift, carry, load, and maneuver items up to 75+ lbs
- Represent our brand with integrity, professionalism, and a sharp appearance
Benefits
- Profit Share
- Tips
- Medical coverage
- Vision coverage
- Dental coverage
- Retirement options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
