Junk Removal and Customer Service

1-800-Got-Junk?Boise, ID
Onsite

About The Position

Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. Create WOW moments through outstanding customer service, lead pricing conversations, close on-site sales, and deliver clear estimates. You will also remove junk safely from homes and businesses, and drive, navigate, and operate box trucks (training provided). This is an active, hands-on job where no two days are the same, with room to advance and build new skills. We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

Requirements

  • Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
  • People Focused: Friendly and personable, dedicated to delivering outstanding service.
  • Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
  • Dependable: Reliable and hardworking, positively contributing to our team culture.
  • Strong Communicator: Excellent problem-solving skills and organizational abilities.
  • Must maintain availability for 4 weekdays + 1 weekend day every week

Responsibilities

  • Create WOW moments through outstanding customer service
  • Lead pricing conversations, close on-site sales, and deliver clear estimates
  • Remove junk safely from homes and businesses
  • Drive, navigate, and operate box trucks (training provided)
  • Lift, carry, load, and maneuver items up to 75+ lbs
  • Represent our brand with integrity, professionalism, and a sharp appearance

Benefits

  • Medical
  • Vision
  • Dental coverage
  • Retirement options
  • Profit Share
  • Tips
  • Performance incentives
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