Customer Experience Coordinator

Davey Tree Expert•Summerville, SC

4d•Onsite

About The Position

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Requirements

Minimum two-years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
MUST BE: Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail and accuracy
Expert organizational skills and ability to multi-task

Nice To Haves

prior working experience with CRM and SAP systems
Availability for Afternoon and Evening hours

Responsibilities

Be the first point of contact and triage the needs of the clients and the office.
Field current and prospective client calls.
Proposal production and contract initiation.
Process employee time sheets.
Maintain various databases and spreadsheets.
Order and maintain office supplies.
Invoice, manage accounts receivable, and maintain files.

Benefits

Paid time off and paid holidays.
Opportunities for advancement.
All job specific equipment and safety gear provided.
401(k) retirement savings plan with a company match.
Employee-owned company and discounted stock purchase options.
Group Health Plan.
Employee Referral Bonus Program: Send-A-Friend.
Locations throughout the United States in major cities and desirable areas.
Career Development Program supported by industry expert safety specialists and skilled trainers.
The Davey Tree Family Scholarship for children of employees.
Charitable matching gift program.